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An inspection report is only useful if your client can actually read it. We've built accessibility into the core of how reports are delivered and viewed — not as an afterthought, but as a foundation.
Every report delivered through Inspector Studio supports a high contrast viewing mode. Text, deficiency indicators, and severity labels are rendered with contrast ratios that meet WCAG AA standards, ensuring readability for clients with low vision or color vision deficiencies.
Deficiency severity levels — safety, major, minor, and maintenance — use distinct visual treatments beyond color alone, so the urgency of every finding is clear regardless of how a client perceives color.
Reports are fully responsive and scale cleanly from phone screens to desktop monitors to printed PDFs. Text reflows naturally at any zoom level — clients can scale up to 200% or beyond without losing content or breaking the layout.
Three report output modes — full detail, summary, and checklist — give clients the level of depth that works for them. A first-time homebuyer might want the full report. A contractor just needs the checklist.
The customer portal and report viewer are built with semantic HTML, proper heading hierarchy, ARIA labels, and meaningful alt text for photos. Assistive technologies like VoiceOver, NVDA, and JAWS can navigate reports section by section, deficiency by deficiency.
Photo captions from our pre-built caption library provide descriptive context for every image — so screen reader users understand what a photo shows without needing to see it.
The customer portal is where your clients sign agreements, make payments, and read their reports. Every step of that experience is designed to be usable by everyone.
Clients access their portal via a unique link — no passwords, no registration forms, no cognitive burden. Just click and go.
Every interactive element — signing, paying, navigating report sections — is fully operable via keyboard for clients who cannot use a mouse or trackpad.
The guided 4-step portal flow — schedule, sign, pay, reports — uses clear step indicators and progress states so clients always know where they are and what comes next.
Reports and portal pages adapt to any screen size. Tables break into stacked cards on small screens so nothing gets cut off or requires horizontal scrolling.
Not everyone reads a report the same way. Some clients want every detail. Others want a quick summary. We give them the choice.
Complete section-by-section detail with photos, deficiency narratives, severity levels, limitations, and informational notes.
A condensed, deficiency-focused view that highlights what needs attention without the surrounding context. Ideal for agents and repeat buyers.
A checkbox-style list of repairs that clients can hand directly to a contractor. Simple, actionable, and easy to follow.
Buying a home is one of the biggest decisions a person makes. The inspection report is a critical part of that decision. We believe every client — regardless of ability, device, or technical skill — deserves to fully understand the condition of the home they're buying.
We continuously test our customer-facing experience against WCAG 2.1 guidelines and iterate based on real feedback from inspectors and their clients. If you encounter an accessibility issue, we want to hear about it.
